Terms of service
Welcome to GEN-Z Fragrances.
By shopping from our website or contacting us on WhatsApp, you agree to the terms mentioned below.
Our goal is to give every customer a smooth and trustworthy shopping experience.
1. Orders & Payments
All prices are in Pakistani Rupees (PKR).
We currently accept Cash on Delivery (COD) through Leopard Courier.
Once an order is confirmed, it cannot be cancelled after dispatch.
2. Shipping & Delivery
Free Shipping all over Pakistan.
Karachi orders deliver within 1–3 business days.
Orders from other cities deliver within 4–7 business days.
Delays may occur due to weather, road conditions, or public holidays.
3. Returns & Exchange
You can return or exchange within 7 days if the fragrance is not as expected.
Product must be unused, sealed, and in original packaging.
Return shipping charges are paid by the customer.
Damaged or opened bottles cannot be returned.
4. Product Information
We do our best to show all products clearly.
However, colors, packaging, or design may slightly differ due to photography or lighting.
5. Brand Rights
All names, images, and content belong to GEN-Z Fragrances.
Please don’t copy or use our material without permission.
6. Contact Us
For any order, delivery, or return queries, contact us:
📧 genzofficial90@gmail.com
📞 0328-0293634